Beschreibung Itil Lite: A Road Map to Full or Partial Itil Implementation. ITIL Lite has been updated to align with the ITIL 2011 editions. This new edition reflects the latest ITIL best practice, it is aimed at encouraging organizations to adopt ITIL by selecting and implementing key ITIL 2011 components. This publication explains which components are essential and explains how to select the appropriate components for implementation. The title is based around a project template to help readers prepare their own project. Ideal for those departments whose budgets have been reduced but who still want to improve key processes and functions.
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Publications : ITILNews ~ Tags: ITIL Lite,Road Map,Full or Partial,ITIL Implementation,improve key processes,ITIL V3 ITIL V3 Core Publication - Spanish Translation The five ITIL Version 3 Core publications are now available in Spanish; each publication is produced as a PDF (Portable Document Format) and can be purchased individually or as a complete set.
Building an ITIL®-based Service Management Department ~ This PDF download provides step-wise practical guidance to set-up an ITIL-based service management department. It has been aligned with the ITIL 2011 editions by updating the text, amending figures and replacing 12 illustrations.
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