Beschreibung ITIL For Beginners: The Complete Beginner's Guide To ITIL (English Edition). ITIL, Simplified| UPDATED & EXPANDED SECOND EDITION|A comprehensive yet nicely abbreviated alternative to the five multi-thousand page volumes comprising the Information Technology Infrastructure Library (ITIL®). Welcome to ITIL® simplified! For over two decades ITIL® has informed the way in which IT delivers services to customers while remaining methodically in-synch with the needs of business. ITIL® best-practices have helped business better manage IT assets, cut costs, provide better customer service, improve internal communications and much more. A cottage industry has emerged offering formal ITIL® trainings and certifications. IT professionals with ITIL® know-how enjoy a preferred status among hiring managers and executives. Meanwhile, ITIL® consultants regularly show up at the doorsteps of business across the globe committed to revamping underperforming, uncommunicative and non-service oriented IT departments. ITIL® For Beginners breaks this robust IT framework down into its five core lifecycle phases and reviews the processes, sub-processes, and evaluation metrics (KPIs) associated with each phase. This beginner-friendly text is easy-to-read and fully accessible to ITIL® newcomers. For IT professionals already familiar with one or more of ITIL®’s lifecycle phases, this book will provide a breadth of context for ITIL®’s summary-level functioning and may be used as a decision-making aid for those considering an in-depth study or certification in a certain area of ITIL®. ITIL® For Beginners was reviewed and licensed by Axelos, the government-sponsored publisher of ITIL®. We at ClydeBank Technology, the publishers of ITIL for Beginners, are grateful and excited to be sharing our work on this interesting subject here on Amazon and across a multitude of other distribution channels. You'll Learn...The history and inspirations for ITIL®How ITIL® can directly improve the experiences of employees, managers, partners, and customersThe mistakes commonly made by beginners when implementing ITILAll of the ITIL Life Cycle Phases, Processes, Sub-Processes, and formal KPIsITIL®’s real-world application in IT and businessScroll Up To The Top Of The Page And Click The Orange "Buy Now" Icon On The Right Side Right Now!ClydeBank Media LLCAll Rights Reserved
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Itil for Beginners: The Complete Beginner's Guide to Itil ~ I bought two books on ITIL, ITIL For Beginners and a study guide to help prepare me to take the certification exam. However I got this book in my hands first. After reading the first two chapters only, I was able to produce a service operation plan for the department linking service functions and service processes to roles and actual responsibilities to staff members. I may be an extreme case .
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ITIL For Beginners: The Complete Beginner's Guide To ITIL ~ Das Buch ist kein Beginners Guide, es ist ein Glossar. Die Phasen und Prozesse werden aufgelistet und kurz beschrieben. Mehr kann man zum Inhalt nicht sagen, denn es ist einfach nicht mehr. Teilweise sind Zusammenhänge erkennbar, aber nur theoretisch. Man bekommt keinen Eindruck, was ITIL praktisch bedeutet, was es macht und was es bringt. Das Buch erinnert mich an typische Vorlesungsskripte .
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The Complete Guide to ITIL 4 – BMC Blogs ~ The Complete Guide to ITIL 4. Download Now: ITIL Best Practice e-Books ITIL ® 4 is the latest version of ITIL. ITIL 4 provides a digital operating model that enables organizations to co-create effective value from their IT-supported products and services. ITIL 4 builds on ITIL’s decades of progress, evolving established ITSM practices for the wider context of customer experience, value .
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